Terms and Conditions

Effective as of February 23, 2024

Different, LLC, its subsidiaries, affiliates, and contracted medical practice entities (collectively referred to as "Different Health," "we," "us," or "our") operate this website and other related websites and mobile applications with links to these Terms of Use (collectively, the "Website"). We provide practice management and technology services to medical practices to enable their patients to obtain treatment from appropriately licensed professionals ("Providers"), including medical treatment furnished via telehealth (the "Services").

Different Health provides the Website for your personal non-commercial use, conditioned on your acceptance of the following terms of use (these "Terms of Use"). By accessing, browsing, and/or using the Website, you agree to follow and be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use the Website.

Please also review the Privacy Policy, as it contains important information regarding the collection and use of information that you provide through the Website. Agreeing to these Terms of Use includes an agreement to our Privacy Policy, which is incorporated by reference as though fully set forth herein. If there is a conflict between the Terms of Use and the Privacy Policy, the Privacy Policy shall have precedence concerning the subject matter covered by it.

All professional medical services offered on the Website are provided by a group of independent medical practices called Different Health Medical. These Terms of Use do not apply to those professional medical services. The Different Health Medical Patient Agreement outlines the terms and conditions related to any professional medical services offered through this Website.

Modification of These Terms of Use

We may revise these Terms of Use at any time, in our sole discretion, without notice to you. Any changes to the Terms of Use will be effective when posted to the Website (the effective date of the most recent Terms of Use appears at the top of these Terms of Use). We recommend reviewing the Terms of Use periodically, as your use of the Website following any posted revisions signifies your acceptance of the revised Terms of Use.

Website/Content Use

Limited License

You may view, copy, or print the content of the Website, such as text, information, data, graphics, images, and other material (the "Content") from the Website solely for personal, non-commercial purposes. You may not otherwise copy, display, publish, transmit, or exploit the Content of the Website or link to the Website without Different Health's prior written consent.

As a condition of your use of the Website, you warrant that you will not violate any local, state, federal, or international laws in accessing or using the Website, or using the Website or any of its content for any purpose that is prohibited by these Terms of Use.

Prohibited Uses

Any commercial or promotional use, distribution, reproduction, or other exploitation of the Website, or any Content, code, data, or materials on the Website, is strictly prohibited unless you have received express prior written permission from us. Other than as expressly allowed in these Terms of Use, you may not download, post, display, publish, copy, reproduce, distribute, transmit, modify, perform, broadcast, transfer, create derivative works from, sell, or otherwise exploit any Content, code, data, or materials on or available through the Website.

You further agree that you may not alter, edit, delete, remove, otherwise change the meaning or appearance of, or repurpose, any of the Content, code, data, or other materials on or available through the Website, including, without limitation, the alteration or removal of any trademarks, trade names, logos, service marks, or any other proprietary content or proprietary rights notices.

Mobile Terms of Service

By consenting to Different Health's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Different Health through your wireless provider to the mobile number you provided. Service- related messages may include updates, alerts, and information. Promotional messages may include promotions, specials, and other marketing offers.

You may opt-out of the Service at any time. Text the single keyword command STOP to +16313378647 or click the unsubscribe link (where available) in any text message to cancel.

Trademarks and Copyrights

As the user of the Website, you understand that we own or have licensed from third parties the right, title, and interest in and to the Website, the Content, code, data, and materials used in connection with the Website.

Medical Disclaimer

The Website is intended for informational purposes only and should not be construed as providing specific medical advice. Nothing on the Website is intended to take the place of proper medical advice, diagnosis, or treatment.

If you are experiencing a medical emergency, call your doctor or 911 immediately.

At-Home Testing Consent

Electronic Correspondence

Through your use of the Website, you consent to receive emails, texts, or other communications from us pertaining to your care and health. By utilizing our Website, you acknowledge that email/text is not a secure method of communication.

User Information

In the course of your use of the Website, you may be asked to provide certain personalized information to us. Our information collection and use policies concerning the privacy of such information are outlined in the Privacy Policy.